Business Tech Support
rwcii consulting - IS A FULL SERVICE MANAGED TECHNOLOGY FIRM
Our focus is on small to medium business to provide enterprise level services and support that normally were out of reach to our clients. We are able to offer our clients Voice, Data, & Web solutions that once were only open to the Fortune 100 companies.
With our team of account managers, project managers, sales managers, engineers and technicians located within the US we are also able to provide our client with response time once unattainable outside major cities.
WHY USE US?
We are a veteran owed full service managed technology firm. We are based in Atlanta, GA with a service footprint from the Southern United States to New York. With offices currently in Cumming, Stone Mountain, Dunwoody, Jonesboro, Rome, GA, Destin, FL, Mobile and Huntsville, AL. In a nutshell that means we are your go to provider for all your technology related projects, solutions, and issues.
Managed Services in a nutshell means we take full ownership of your technology needs and provide you with the services, at a service level agreed (SLA) upon to offer you peace of mind, increase your return on investment (ROI), and lower your total cost of ownership (TCO).
We provide all our clients with a dedicated sales manager, online support portal. Our Managed Services Clients are provided dedicated project manager, systems engineer, and web engineer. In addition, our project clients are provided with an online Project Portals.
The support and project portals are used to provide 24/7/365 up to date information about your account, open/closed support tickets. Also allows you to report, managed, and track your technology needs.
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